L'Erbolario Loyalty Programme Regulations

PROMOTER
L’Erbolario Società Benefit Srl, with registered office in Lodi – 26900 – Viale Milano 74 – VAT No. and Tax Code 07580080153 (the Promoter)

TYPE AND NAME
Loyalty programme named “Programma Fedeltà L’Erbolario” (the L’Erbolario Loyalty Programme, hereinafter the Programme): within the Programme, both initiatives that constitute prize operations pursuant to Presidential Decree 430/2001 and further initiatives excluded from the discipline of prize events under Article 6 of Presidential Decree 430/2001 (“Initiatives”) are organised.
For each Initiative, the specific conditions of participation are set out below in the relevant paragraphs.

AREA OF DISTRIBUTION
The Programme, and all the Initiatives forming part of it, take place throughout Italy, both at participating “L’Erbolario” branded points of sale, which sell the products referred to below, and through the e-commerce channel on the website (the Website).

VALIDITY PERIOD
The Programme runs overall from 22 October 2025 to 31 March 2027 (the Duration), except where otherwise indicated for the individual initiatives described below.
The Promoter reserves the right to possibly extend the Duration of the Programme and/or of the individual initiatives provided for, giving timely notice to Participants and consequently amending these rules.

RECIPIENTS
The Programme is addressed to all end consumers who have reached the age of 18 at the time of participation in the individual Initiative (the Participants).
Depending on the individual Initiatives provided for, specific registration to the Programme or to the L’Erbolario Newsletter may be required, as specified in the following paragraphs.
Excluded from participation in the Programme are retailers of L’Erbolario products, employees and collaborators of the Promoter, as well as all those who have contributed to the creation of the Programme itself.
In order to take part in the Initiatives requiring prior registration to the Programme, Participants may register at one of the “L’Erbolario” branded points of sale participating in the Initiative (expressly excluding “L’Erbolario” branded points of sale located inside outlet shopping centres) (“L’Erbolario Points of Sale” or “Points of Sale”) or on the Website, according to the registration methods and procedures available at the respective channels.
Moreover, within the Programme, certain Initiatives are reserved solely for Participants who are registered on the Website and have an active personal account, as better described in the paragraphs dedicated to the individual Initiatives. In order to take part in these reserved Initiatives, Participants who have joined the Programme at Points of Sale must also have activated a personal account on the Website, according to the instructions that will be provided after registration to the Programme.
Participants already registered with the Programme who wish to activate an account on the Website, where not already active, must use the same e-mail address used for registration to the Programme. The same e-mail address must also be used for subsequent logins to the Website, in order to allow the correct association of the account with the Programme and with any benefits accrued. The Participant may subsequently, where necessary, update the e-mail address associated with the personal account and with the Programme registration according to the available procedures.
A necessary condition for participation in the Programme is the mandatory provision of a valid and active e-mail address.
At the time of registration to the Programme, on the Website or at L’Erbolario Points of Sale, it will be necessary to read the privacy notice on the processing of personal data, it being optional to give consent for marketing and profiling purposes (for the purposes of participation in the Initiative such consent is not required).

PRODUCTS INVOLVED
The Programme is intended to encourage sales of the “L’Erbolario” or “Erbamea” branded products indicated from time to time for each Initiative, as well as, where provided for, registration to the Programme and/or to the L’Erbolario newsletter.

ADVERTISING AND COMMUNICATION
The advertising messages which, in whatever form produced, will communicate the contents of the Programme to Participants shall be formulated in accordance with the provisions of these rules.
The full rules are always available on the Website.

PRIZE POOL
With regard to the Initiatives governed by Presidential Decree 430/2001, the Promoter intends to award prizes for an indicative total prize pool of € 20,000.00, also providing the Ministry of Enterprises and Made in Italy with a guarantee of an amount equal to 20% of that estimate.

MISCELLANEOUS
The Promoter reserves the right to make changes or additions to these rules which, however, may not prejudice rights acquired by Participants and which will be communicated to them in the manner used to disseminate the original conditions of participation.
Any changes to these rules (by way of example: changes regarding the methods of accumulating points) will be made known in the manner provided for by current legislation.
The Programme will be carried out in accordance with current legislation on prize events (Presidential Decree 430/2001), where applicable.
During the Duration, on an ongoing basis or for limited periods of time, related promotional campaigns linked to participation in the Operation itself may be provided for.
Any changes to the technical methods of registration, authentication and access to the personal area of the Website will not prejudice the registrations to the Programme already made, nor the points, prizes and other benefits possibly accrued by Participants, which will continue to be governed by the conditions set out in these rules.

HOW TO PARTICIPATE IN THE INDIVIDUAL INITIATIVES

1. INITIATIVE NAMED “L’ERBOLARIO CLUB 2025”

Registration
The “L’Erbolario Club 2025” Initiative is reserved for Participants who from 22 October 2025 to 31 March 2027 are registered with the L’Erbolario Loyalty Programme and have activated their personal account. The initiative allows Participants to accumulate the points required for requesting the gifts (“Leaf Points”), in accordance with the provisions of the following paragraphs.
In order to register with the L’Erbolario Loyalty Programme and/or activate the personal account on the Website, Participants must follow the procedures and instructions available there and provide the data requested as mandatory. Subsequent access to the personal account will take place through the authentication methods provided by the Website.
Registrations to the L’Erbolario Loyalty Programme and, if not yet active, the creation of an account on the Website must take place at any time during the Duration and by the end of the Duration itself (by 31 March 2027): failure to register/activate the account on the Website will not allow the Participant to play the unique codes to obtain the Leaf Points required to request the gift.
Each Participant may hold only one personal account on the Website, associated with their registration to the L’Erbolario Loyalty Programme, and must use, also for subsequent access to the Website, the same e-mail address used at the time of registration to the Programme. The Participant may subsequently, where necessary, update the e-mail address associated with the personal account and with the Programme registration, according to the available procedures.
Leaf Points accumulated on a personal account may not be added to or transferred to a different account.

Products involved
The Initiative is intended to encourage sales of the L’Erbolario products referred to in Annex A (the Products). These Products will be marked with a unique alphanumeric code that will allow participation in the Initiative. The Promoter reserves the right, during the Duration, to place on the market further L’Erbolario products and items marked with the unique participation code: the updated list of participating items will always be available on the Website.

Accrual of Leaf Points
Once registration to the L’Erbolario Loyalty Programme has been completed, and the personal account on the Website activated, Participants will obtain their personal score on the basis of the following actions:

• purchase of the Products: on the basis of the Products purchased (both at L’Erbolario Points of Sale and on the Website), each Participant will acquire the minimum points shown in Annex A to these rules. In order to obtain the points associated with each Product, the Participant must access the personal area of the Website through the log-in procedure, enter the “Play the Code” section of the L’Erbolario Club and enter in the relevant field the unique code found inside the packaging (paper carton). Some of the products that do not have a paper carton or have a special pack may show the code on another part of the product (for example, under a sticker placed on the product or on the paper band wrapped around it). After recognising the code, the system will assign the relevant points, updating the Participant’s balance in the “Leaf Points Balance” section. All codes must be entered on the Website, by accessing the “L’Erbolario Club” section of the personal account, by 31 March 2027 in order to obtain the relevant points. NB: for purchases made on the Website, Participants are advised to take into account the time required for shipping the Products, which may take a few days from the moment of the order. Depending on the commercial needs that may arise during the Duration, the Promoter reserves the right to periodically provide possible extra Leaf Points, addressed to all Participants, relating to all or part of the Products and also to limited periods of time: such possible extra points will allow the individual Participant to obtain a higher score, gaining greater opportunities to obtain the gifts provided for. Through the Website, the extra Leaf Points provided for will be indicated periodically and at any time the individual Participant will be able to find out the points provided for each individual item.
• writing reviews: exclusively following the online purchase of each Product (thereby excluding all Products purchased at Points of Sale, even if reserved through the “Clicca&Prenota” service available on the Website, as this is a different section from the e-commerce), within 5 days of delivery of the Product the Participant will receive, by e-mail, a communication inviting them to write a review of the Product itself, through a specific form accessible from the aforementioned e-mail. For each Product purchased online, it will be possible to write a single review. Furthermore, in the case of a joint purchase (same order) of several packs of the same Product, it will be possible to write only one review. Each review must necessarily contain: the rating (expressed in stars) and a descriptive text. Automatically (and regardless of the content of the review and of its possible publication in the relevant section of the Website) 5 points will be credited in the “Leaf Points Balance” section of the Participant’s personal profile. Please note that the Promoter reserves the right to assess the content of each review before proceeding with publication, reserving the right not to publish those with contents deemed unsuitable on the basis of the conditions set out in the Review Terms and Conditions: any failure to publish the review, however, will have no repercussions on the assignment of Leaf Points. Reviews may be written from the day on which the Participant receives the e-mail inviting them to publish reviews, and by 31 March 2027: any reviews written outside that period will not give the right to obtain the relevant Leaf Points. NB: for purchases made on the Website, Participants are advised to take into account the time required for preparing and handing the order over to the courier, which in some periods of the year may require longer preparation times.

During the Duration, the Promoter reserves the right to possibly introduce further opportunities to accumulate points which at present are not provided for: such possible additional opportunities will allow the individual Participant to obtain further Leaf Points and will be promptly announced on the Website.
Furthermore, the Promoter reserves the right to grant Participants more favourable conditions with regard to the parameters for accruing Leaf Points with reference to:

• specific sub-periods within the overall Duration of the Operation;
• specific Products or services provided continuously or temporarily by the Promoter or by any partner entities.

Also in such cases, Participants will be promptly notified via the Website.
The Leaf Points that Participants accumulate from time to time during the Duration will be credited in the “L’Erbolario Club” – “Leaf Points Balance” section of the Participant’s personal account, who may check the balance achieved at any time. In particular, through the Website, by accessing the personal account, the Participant may both consult the Leaf Points balance achieved at any time and request the gift provided for, provided that the minimum required points threshold has been reached. Leaf Points are strictly personal and may not be transferred to third parties.

Use of Leaf Points to request prizes
The Leaf Points accrued from time to time may be used to request the prizes provided for and specified below, from 22 October 2025 until 31 March 2027. Prizes may be requested exclusively through the “Request your Prize” page available on the Website in the L’Erbolario Club section, following the instructions provided. Upon request, the corresponding Leaf Points will be automatically deducted from the Participant’s personal balance. The total value in points of the prizes requested may not exceed the total Leaf Points available on the Participant’s personal profile at the time of the request. Once the request has been confirmed, it may no longer be cancelled or amended and the Leaf Points used may in no way be re-credited to the Participant’s personal profile, even if the Participant has waived the prize originally requested.
The Promoter reserves the right to suspend, invalidate or block the use of Leaf Points accrued as a result of established unfair, unlawful or fraudulent conduct by the Participant: the Promoter reserves the right to carry out the necessary checks at any time to verify correct participation and the validity of the accumulated points.
In the event of checks, the use of Leaf Points may be blocked until the pending position is resolved.
Should an irregularity on the part of the Participant be established, the Leaf Points will be cancelled and the relevant personal profile may be closed.
All Leaf Points not used by 31 March 2027 will lose their validity and may no longer be used, subject to any different communications by the Promoter: therefore, after 31 March 2027, the Promoter reserves the right to cancel all Leaf Points accrued by Participants which have not been used.
The Promoter will communicate to Participants the methods for possibly extending the validity of the points in the event of renewal of the Initiative.
NB: the prizes provided for with the Initiative cannot be requested through the “Clicca&Prenota” service available on the Website, as this is a different section from the e-commerce.

PRIZES
Prize catalogue in force until 31 March 2027:

• no. 100 points
  • free shipping on the order placed, with a value of € 4.90 including VAT. Upon request, the points will be deducted from the entitled party’s personal balance and a unique code will be generated, available in the personal area. The code must be used to zero the cost of shipping on any order within the 30 days following the request. Failure to use the code will not entitle the Participant to any compensation of a financial nature.
• no. 150 points
  • no. 1 limited-edition notebook: the indicative value of the gift is € 9.00 including VAT
• no. 200 points
  • no. 1 limited-edition mug: the average indicative value of the gift is € 10.00 including VAT
• no. 250 points
  • no. 1 set of 3 limited-edition bags: the average indicative value of the gift is € 15.00 including VAT
  • no. 1 limited-edition hair set: the average indicative value of the gift is € 18.00 including VAT
• no. 300 points
  • no. 1 limited-edition scarf: the average indicative value of the gift is € 20.00 including VAT
• no. 400 points
  • no. 1 set of 2 limited-edition placemats: the average indicative value of the gift is € 20.00 including VAT
  • no. 1 limited-edition runner: the average indicative value of the gift is € 25.00 including VAT
• no. 500 points
  • no. 1 limited-edition apron: the average indicative value of the gift is € 30.00 including VAT
• no. 550 points
  • no. 1 limited-edition beauty case: the average indicative value of the gift is € 35.00 including VAT
• no. 600 points
  • no. 1 set of 2 limited-edition tin containers: the average indicative value of the gift is € 30.00 including VAT
• no. 650 points
  • no. 1 set of 2 limited-edition bath towels: the average indicative value of the gift is € 45.00 including VAT

Upon requesting the gift, the Leaf Points will be deducted from the entitled party’s personal balance and may not be credited again. Completion of the prize request procedure must take place at the same time as its confirmation. Once the prize request has been confirmed, the Participant must request its shipment, entering the shipping address to which the Prize is to be delivered: in this way a free order will automatically be generated on the Website and the requested gift may be shipped to the address provided by the entitled party completely free of charge. Once a prize request has been confirmed, if the shipping address is not entered and the request process is not correctly completed with the shipment of the prize, the system will not allow any other actions within one’s personal area of the “L’Erbolario Club”: in particular, it will not be possible to play new codes or request new prizes. It will not be possible to request more than one prize at a time, separate prize requests being required. Prizes will normally be shipped within 30 days of the request date: should it not be possible to meet this deadline, shipment will in any case be guaranteed within 180 days, as provided for by Presidential Decree 430/2001. With regard to the shipment of prizes, the Promoter does not accept liability for any delivery problems due to an incorrect or incomplete address or to postal issues beyond its control. During the Duration, the Promoter reserves the right to increase the prizes available and/or to vary the points required to request the prizes provided for in a sense favourable to Participants: such possibilities will be announced on the Website. In the event of the gifts running out early, the Promoter undertakes to replace them with others of similar value and, where possible, of similar characteristics.

2. INITIATIVE NAMED “RACCOLTA PUNTI FEDELTA’ 2026”

Registration
The “Raccolta Punti Fedeltà 2026” Initiative is reserved for Participants who from 1 January 2026 to 31 December 2026 are registered with the L’Erbolario Loyalty Programme.

Upon registration to the Programme, Participants will be assigned a unique code (“Loyalty Card”), required for accumulating Loyalty Points, as described in the following paragraph “Accrual of Loyalty Points”. Please note that:

• if the user registers with the Programme at L’Erbolario Points of Sale and subsequently activates the personal account on the Website using the same e-mail address associated with the Programme registration, within the account they will find the Loyalty Card assigned at the time of registration to the Programme at the Point of Sale (together with the relevant points balance);
• if the user registers with the Programme through the Website – following the procedures and instructions available there and providing the data requested as mandatory – the Loyalty Card will be generated at the time of registration and will be made available in the “Profile” section of the account.

Registrations to the L’Erbolario Loyalty Programme must take place, at Points of Sale or through the Website, at any time during the Duration and by the end of the Duration itself (by 31 December 2026). Each Participant may register with the Programme only once. Therefore, any further registrations made using different personal details or different e-mail addresses will not allow the points accumulated on one Loyalty Card to be transferred to a different Loyalty Card, even if directly or indirectly attributable to the same Participant.

Products involved
The Initiative is intended to encourage sales of all products offered for sale on the Website and/or at participating Points of Sale.

Accrual of Loyalty Points
All Participants who have joined the Programme and who purchase the products at participating Points of Sale or on the Website will receive 1 (one) point for every € 10.00 of spend (“Loyalty Points”), resulting from a single receipt or a single order on the Website: it will not be possible to add together the amounts shown on different purchase documents to reach the required minimum threshold. In the case of online purchases, the shipping costs (indicative value € 4.90 including VAT) and the additional cost provided for where the cash-on-delivery payment method is chosen (indicative value € 2.90 including VAT) do not count towards reaching the threshold for accruing points.
In order to have Loyalty Points credited following a purchase at Points of Sale, the Participant must show the Loyalty Card (which can also be viewed in the personal account on the Website, if activated) or provide their name and e-mail to the in-store sales assistant at the time of payment and, in any case, before the receipt is issued. The Loyalty Points will be credited immediately and will be available and visible on the receipt and, if activated, in the personal account on the Website.
In order to have Loyalty Points credited following a purchase on the Website, the Participant must submit the purchase order after logging in to the personal account with the same e-mail used for registration to the Programme, or complete the purchase by entering the same e-mail address associated with that registration. The Loyalty Points will be credited indicatively within 48 hours of the courier’s notification of delivery of the order or of collection of the order at the selected store, where the Participant has used the “Store collection” service. Once the period indicated above has elapsed, the points balance will be updated and the Loyalty Points will be available and visible in the personal account on the Website and, in any case, at participating Points of Sale.
With reference to purchases made on the Website, the Promoter reserves the right to cancel Loyalty Points accumulated following a return, where the right of withdrawal has been exercised on an order on which such Points were accumulated. The Loyalty Points balance is always available and can be consulted on the receipt and on the Website within one’s profile in the personal account, after logging in to one’s account.
Unused Loyalty Points will expire on 31 December 2026.
In addition to the above, the Promoter reserves the right to provide, subject to reasonable prior notice and adequate visibility at points of sale and/or through specific communications by e-mail or SMS, initiatives with additional rewards compared to the mechanics described above (i.e. 1 point for every € 10.00 spent) for Participants who, during the Duration, make repeated purchases of one or more products belonging to the different lines available in the L’Erbolario catalogue (e.g. face beauty; body beauty; fragranced lines; hair beauty, etc.). In such cases, making such purchases will entitle the Participant to an additional points bonus, to be added to the points threshold already available to the Participant, which will be awarded by the end of the validity period of the Initiative. The details of such initiatives with additional rewards (number of products to be purchased, type of products and relevant points bonus) will be provided in specific communications.

OBTAINING LOYALTY VOUCHERS
Loyalty Points may be accumulated, on the Website or at participating Points of Sale, in order to obtain a discount voucher (“Loyalty Voucher”), of a different amount, according to the following mechanics:

• upon reaching the threshold of no. 10 points, the Participant will be entitled to receive a Loyalty Voucher worth € 10.00, redeemable on subsequent purchases with a total amount (i.e. resulting from a single receipt or order) of at least € 30.00;
• upon reaching the threshold of no. 20 points, the Participant will be entitled to receive a Loyalty Voucher worth € 20.00, redeemable on subsequent purchases with a total amount (i.e. resulting from a single receipt or order) of at least € 60.00.

No limit is provided for the points thresholds that may be reached within the validity period of the Programme; therefore, the Participant may decide not to request the voucher provided for the milestones indicated above and to continue collecting further, according to the criterion illustrated above.

Loyalty Vouchers may be requested in the following alternative ways:

1. at participating Points of Sale: the Participant, having previously reached the required points threshold, may request the voucher from the sales assistants. Vouchers so obtained may be used exclusively at participating Points of Sale;
2. from 25/05/2026 also through the website : the Participant, after logging in to their Personal Area of the Website and having reached the required points threshold, may request the voucher directly online through the specific procedure. Vouchers so obtained may be used exclusively on the website

Upon the issue of each voucher, the corresponding Loyalty Points will be deducted from the available points total and the Participant may start collecting again (or, if there are remaining Loyalty Points, continue) even several times during the validity period of the Initiative. Each voucher is valid for 180 days from the date of issue. Vouchers may not be combined with each other and their partial use does not entitle the holder to change.

3. INITIATIVE NAMED “BENVENUTO WEB”

The initiative is addressed to all Participants who, from 22 October 2025 to 31 March 2027, register for the first time with the Programme through the Website, as well as to all Participants who subscribe to the Promoter’s newsletter. An e-mail will be sent to them, using the e-mail address provided at the time of registration on the Website or to the newsletter, containing the promotional code relating to the “Benvenuto Web” Initiative (the “Benvenuto Web Code”). The Benvenuto Web Code must be used on the Website against a minimum order of at least € 25.00 relating to any of the Products marketed (the amount of shipping costs is not counted), net of any further discount coupons applied: in particular, the Benvenuto Web Code must be entered as the last action before confirming the order, may be used only once by each Participant (even if it has been communicated several times by e-mail) and may not be combined with other codes providing free shipping (any limitations with other discount codes will be communicated from time to time by the Promoter). Purchases made at Points of Sale are excluded from the “Benvenuto Web” Initiative, even if reserved through the “Clicca&Prenota” service available on the Website (this service allows products to be reserved, through the Website, for purchase directly at Points of Sale), as this is a different section from the e-commerce. The Benvenuto Web Code will be valid from the day of receipt until the end of the Initiative (31 March 2027) and must be used by the Participant only once against an order on the Website of an amount equal to at least € 25.00.
By entering the code at the time of the order, the Participant will receive free of charge a package consisting of:

• the shipping costs of the order itself (indicative value € 4.90 including VAT)
• a limited-edition L’Erbolario branded pouch (indicative value € 5.00 including VAT)
• an L’Erbolario branded product in mini size (indicative value € 3.00 including VAT)

A Participant who has used their code may not use it a second time during the Duration, reuse being blocked for each order after the first. In order to use the code, the minimum amount of € 25.00 must be reached with a single purchase transaction in a single solution (single order), it not being possible to add together the amounts of different orders to reach the required minimum threshold.
Furthermore, the same Participant will be entitled to a single gift package on the order placed, regardless of the amount spent above the required minimum threshold. The gift will be assigned to the entitled party together with the products purchased: in the event of cancellation of the order, the end customer will not be entitled to the gift provided for and the code may no longer be reused. In the event of the gifts running out early, the Promoter undertakes to replace them with others of similar value and, where possible, of similar characteristics.

4. INITIATIVE NAMED “BENVENUTO NEGOZI”

The initiative is addressed to all Participants who, from 22 October 2025 to 31 March 2027, register with the Programme for the first time at one of the participating Points of Sale. An e-mail will be sent to them, using the e-mail address provided at the time of registration to the Programme, containing an invitation to go to a point of sale to obtain the gift provided for. This invitation will be valid from the day following receipt of the communication and for a further 15 days. The gift provided for may vary depending on the point of sale and product availability. Each Participant may take advantage of the “Benvenuto Negozi” gift only once, with no obligation to purchase and while stocks last. The Promoter reserves the right to amend these conditions at any time, giving notice via the Website in the “L’Erbolario: Benefits and Services” section dedicated to L’Erbolario branded stores, or at Points of Sale.

5. INITIATIVE NAMED “COMPLEANNO CLIENTI”

The initiative is addressed to all Participants who have registered with the Programme through the Website or at one of the participating Points of Sale and who, from 22 October 2025 to 31 March 2027, have their birthday. In particular, on the birthday of each Participant (as per the date of birth provided at the time of registration to the Programme and/or subsequently amended: the communication will in any case be sent to the Participant only once during the calendar year even if the date of birth has been amended), the Promoter will send a personal birthday greeting containing two distinct 20% discount codes (the “Birthday Codes”) which may be used, respectively, against a spend on the Website of at least € 20.00 (single order) and against a spend at L’Erbolario branded Points of Sale of at least € 20.00 (single receipt): products purchased at Points of Sale and reserved on the Website through the “Clicca&Prenota” service also fall within this second case. In any case, discounted or promotional products, as well as shipping costs, do not count towards reaching the minimum threshold of € 20.00. The discount may not be applied where the products purchased on the Website or at Points of Sale are exclusively promotional/discounted/offer products. Each Birthday Code will be valid for 30 days, starting from the day of receipt of the e-mail communication, and may be used by the Participant only once for each purchase channel (Website or L’Erbolario point of sale). The codes used from time to time will consequently be cancelled to prevent a second use. In order to use the code, the minimum amount of € 20.00 must be reached with a single purchase transaction in a single solution (single order/receipt), it not being possible to add together the amounts of different orders/receipts to reach the required minimum threshold. Furthermore, the same Participant will be entitled to a single discount on the purchase made, regardless of the amount spent above the required minimum threshold. The discount will be assigned to the entitled party together with the products purchased.

As regards the Birthday Code to be used on the Website:

• it must be entered at checkout as the last action before confirming the order and may not be combined with other discount codes;
• it is immediately applied to products purchased at full price
• any limitations with other discount codes will be communicated from time to time by the Promoter;
• it is not valid for purchases made at Points of Sale even if reserved through the “Clicca&Prenota” service available on the Website (this service allows products to be reserved, through the Website, for purchase directly at Points of Sale), as this is a different section from the e-commerce.

As regards the Birthday Code to be used at the Point of Sale:

• it must be provided at the checkout before paying for the goods and may not be combined with other discount codes;
• it is immediately applied to products purchased at full price
• any limitations with other discount codes will be communicated from time to time by the Promoter
• it is not valid for purchases made on the Website

6. INITIATIVE NAMED “KIT CAMPIONI”

The “Kit Campioni Web” initiative is addressed to all Participants who, from 22 October 2025 to 31 March 2027 and irrespective of registration to the Programme, purchase any product exclusively through the Website for a minimum amount of € 1.00 including VAT: purchases made at Points of Sale are therefore excluded from the “Kit Campioni Web” initiative, even if reserved through the “Clicca&Prenota” service available on the Website (this service allows products to be reserved, through the Website, for collection directly at Points of Sale), as this is a different section from the e-commerce. The “Kit Campioni Web” Initiative applies to any purchase made during the stated Duration and having the characteristics described.
In particular:

• each customer, against each purchase transaction made exclusively through the Website during the Duration and relating to any product, of any amount (minimum € 1.00 including VAT), will receive free of charge a kit of samples of L’Erbolario products, in a special format, with an indicative value of € 1.75 including VAT. The Participant may select the free sample kit they prefer from those viewable and available during the purchase process, adding the free kit to the cart. Should the Participant fail to select the sample kit and submit the order without having added the sample kit to the cart, they will lose the right to be assigned the gift.
• each customer, against each purchase transaction made exclusively through the Website during the Duration and relating to any product, provided that the amount spent is at least € 70.00 including VAT, will automatically receive free of charge a second kit of samples of L’Erbolario products in a special format, with an indicative value of € 1.75 VAT
• each customer, against each purchase transaction made exclusively through the Website during the Duration and relating to any product, provided that the amount spent is at least € 100.00 including VAT, will automatically receive free of charge an L’Erbolario product in “mini size”, with an indicative value of € 3.50 including VAT

In order to be entitled to the additional gifts, the minimum amount must be reached with a single purchase transaction in a single solution (single order): it will not be possible to add together the amounts of different orders to reach the required minimum threshold. Where the consumer has placed an order for an amount higher than € 100.00 including VAT, they will in any case receive three gifts regardless of the amount actually spent. The gifts will be assigned to the entitled parties together with the products purchased: in the event of cancellation of the order, for any reason whatsoever, the end customer will not be entitled to the gift/gifts. Furthermore, during the Duration, the Promoter reserves the right to possibly introduce further opportunities to provide free L’Erbolario sample kits in a special format, not currently provided for: such possible additional opportunities will allow the individual Participant to obtain further additional sample kits and will be promptly announced with specific communication material.

7. INITIATIVE NAMED “COUPON 5€”

The “Coupon 5€” initiative is addressed to all Participants who, from 22 October 2025 to 31 March 2027 and irrespective of registration to the Programme, purchase any product exclusively through the Website for a minimum amount of € 50.00 including VAT: purchases made at Points of Sale are therefore excluded from the “Kit Campioni Web” initiative, even if reserved through the “Clicca&Prenota” service available on the Website (this service allows products to be reserved, through the Website, for purchase directly at Points of Sale), as this is a different section from the e-commerce. The “Coupon 5€” Initiative applies to any purchase made during the stated Duration and having the characteristics described.
In particular, by placing an order on the Website equal to or greater than € 50.00 (including VAT and excluding shipping costs), the customer will receive a gift as indicated below:

• No. 1 discount voucher worth € 5.00 against a minimum spend of € 50.00 (net of any discount codes used)
• No. 1 additional discount voucher worth € 5.00 for every € 50.00 of additional spend (net of any discount codes used)

Purely by way of example: against a spend of € 80.00 (including VAT and excluding shipping costs), no. 1 discount voucher worth € 5.00 will be assigned; against a spend of € 200.00 (including VAT and excluding shipping costs), no. 4 discount vouchers worth € 5.00 will be assigned.
Should the order total be less than € 50.00 due to the entry and use of discount codes, the discount voucher will not be issued: where discount codes are applied that reduce the order amount below the minimum spend required to obtain the gift, it will be necessary to return to the cart to “recalculate” the actual order value.

Please note:

• The discount vouchers may be combined with each other, but each of them must be used against a minimum spend of € 25.00 made at any of the points of sale listed on the Website, whether relating to products sold at full price or to products sold at a discounted price, as specified below (therefore, by way of example, it will be possible to use no. 2 discount vouchers against a minimum spend of € 50.00 or no. 4 discount vouchers against a minimum spend of € 100.00).
• The discount voucher will be valid for at least 20 days and, in any case, may not be used after the expiry date shown on it: should the discount voucher not be used by the expiry date shown on it, it may no longer be used subsequently or replaced by another discount voucher.
• The discount voucher must be used exclusively at L’Erbolario branded points of sale and at retailers of L’Erbolario products belonging to the “Rivenditori Premium” network: the list of points of sale is shown on the Website (within the relevant section) and the points of sale themselves are marked with a star-shaped icon.
• The discount vouchers may also be used in the presence of specific promotional initiatives (discounts, sales or activities providing for the delivery of gifts).

* the “Clicca & Prenota” service is reserved exclusively for users registered with the Loyalty Programme who have also activated an account on the website, following the instructions available there.

In force from 26/10/2026